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TERMS AND CONDITIONS OF BUSINESS
OF
Estateagentin
It is a requirement of the Estate Agents Act 1979 that you understand and accept Our Terms and Conditions prior to instructing Estateagentin on the sale of your property.
1 DEFINITIONS
The following expressions shall have the following meanings:
1.1 “Agent” means Estateagentin of 122 Culley Court, Orton Southgate, Peterborough PE2 6WA
1.2 “Client” means any person who purchases Services from the Agent;
1.3 “Application Form” means a proposal, registration form, quotation or other similar object describing the Services;
1.4 “Services” means the agency services as described in the Application Form;
1.5 “Property” means the property which belongs to the Client and is to be sold by the Agent;
1.6 “Buyer” means the person contracted to purchase the Property from the Client;
1.7 “Fees” means the agency commission due to the Agent from the Client for providing the Services;
1.8 “Terms and Conditions” means the terms and conditions of supply of Services as set out in this document and any subsequent terms and conditions agreed in writing by the Agent;
1.9 “Agreement” means the contract between the Agent and the Client for the provision of the Services incorporating these Terms and Conditions;
1.10 “Arbitrator” is the party nominated to resolve a dispute between the Agent and the Client.
2 GENERAL
2.1 These Terms and Conditions shall apply to the Agreement for the supply of Services by the Agent to the Client and shall supersede any other documentation or communication between parties.
2.2 Any variation to these Terms and Conditions must be agreed in writing by the Agent.
2.3 These Terms and Conditions shall be attached to any Application Form and signed and returned to the Agent by the Client.
2.4 Nothing in these Terms and Conditions shall prejudice any condition or warranty, express or implied, or any legal remedy to which the Agent may be entitled in relation to the Services, by virtue of any statute, law or regulation.
3 TYPE OF AGENCY
3.1 The agency agreement shall run from the day that marketing commences and for a total of 1 month option 1, 3 months option 2 and 12 months option 3
3.2 Estateagentin reserves the right to remove a property details after the contracted period expires, or if the vendor of a property is uncontactable for a period of 3 months.
4 FOR SALE BOARDS
Town & Country Planning Regulations state that only one estate agent board may be displayed at any one time. As part of our terms and conditions once the board has been delivered it becomes your own property, as such it is your responsibility to take it down and re-erect. Estateagentin is not liable for the loss of your board or any damage the board may cause.
5 PRICE AND PAYMENT OF FEES
5.1 The price for Services is as specified in the Application Form and is inclusive of VAT and any other charges as outlined in that document.
5.2 The terms for payment of the Fees and any other charges are as specified in the Application Form.
5.3 The Client shall be liable for all agreed expenses due to the Agent.
5.4 The Agent is entitled to vary the price to take account of:
5.4.1 any additional Services requested by the Client which were not included in the original Application Form;
5.4.2 any reasonable increase in rates, if applicable;
and any variation must be intimated to the Client in writing by the Agent.
5.5 In the event that the Client seeks to cancel the Agreement for Services the Client shall be responsible to pay the Agent for any expenses incurred up to that date.
5.6 Clause 8 (3) of The Consumer Protection (Distant Selling) Regulations 2000 states that statutory cancellation (cooling-off) period of seven working days for services, does not apply where performance of that service has already commenced with the customer’s agreement. Once upfront payment has been received we will be in touch with you to arrange a home visit. The home visit signifies the commencement of our services and that the standard cooling-off period does not apply as per clause 8 (3) of the Regulations.
6 CLIENT OBLIGATIONS
6.1 The Client agrees to co-operate with the Agent as may be required.
6.2 The Client shall permit the Agent access to the Property for the purpose of preparing marketing materials.
6.3 The Client remains responsible for the Property throughout the period of this Agreement and is advised to take proper precautions for unoccupied dwellings.
6.4 The Client shall instruct an Energy Performance Certificate for the Property prior to the marketing of the Property, or the Client shall authorise the Agent to instruct an Energy Performance Certificate on their behalf.
6.5 The Client shall be responsible for the costs of the Energy Performance Certificate.
7 AGENT OBLIGATIONS
7.1 The Agent shall supply the Services as specified in the Application Form.
7.2 The Agent shall perform the Services with reasonable skill and care and to a reasonable standard and in accordance with recognised codes of practice and statutory obligations.
7.3 The Agent shall be a member of an accredited redress scheme in compliance with the Consumers, Estate Agents and Redress Act 2007.
7.4 The Agent shall forward all offers to purchase the Property to the Client or their appointed representative promptly and accurately unless the offer is of a type that the Client has specifically requested the Agent not to pass on.
7.5 The Agent shall keep a record of all submitted offers on file and shall make that record available to the Client on request.
7.6 The Agent shall take into consideration the prevailing market conditions when setting an asking price but confirms that this figure is not a formal valuation of the Property.
7.7 The Agent shall, if instructed by the Client, commission an Energy Performance Certificate prior to the marketing of the Property.
7.8 Estateagentin Ltd guarantees that your property is listed on the Estateagentin website which is www.estateagentin.com Third party website portals are subject to change, they may not be controlled by Estateagentin Ltd and we do not guarantee continued presence on these websites, although it is the policy of Estateagentin to continue to maintain, expand and improve our property portal networks at all times.
8 PROPERTY MIS-DESCRIPTIONS ACT 1991
It is the Clients responsibility to check the descriptions of the Property in the schedule provided by the Agent, on the website and on other relevant marketing material and notify the Agent of any amendments required. The Client shall indemnify the Agent and any other associated parties against any claim made in respect of any mis-description that arises out of the Client’s failure to adhere to this condition.
9 TERMINATION
9.1 The Agent is required to give the Client written notice to terminate this Agreement.
9.2 The Client may terminate the Agreement if the Agent fails to comply with any aspect of these Terms and Conditions.
9.3 Either party may terminate the Agreement by notice in writing to the other if:
9.3.1 the other party commits a material breach of these Terms and Conditions and, in the case of a breach capable of being remedied, fails to remedy it within a reasonable time of being given written notice from the other party to do so; or
9.3.2 the other party commits a material breach of these Terms and Conditions which cannot be remedied under any circumstances; or
9.3.3 the other party passes a resolution for winding up (other than for the purpose of solvent amalgamation or reconstruction), or a court of competent jurisdiction makes an order to that effect; or
9.3.4 the other party ceases to carry on its business or substantially the whole of its business; or
9.3.5 the other party is declared insolvent, or convenes a meeting of or makes or proposes to make any arrangement or composition with its creditors; or a liquidator, receiver, administrative receiver, manager, trustee or similar officer is appointed over any of its assets.
9.4 In the event of termination the Client must make over to the Agent any payment for work done and expenses incurred up to the date of termination.
9.5 Any rights to terminate the Agreement shall be without prejudice to any other accrued rights and liabilities of the parties arising in any way out of the Agreement as at the date of termination.
10 ARBITRATION
10.1 Any dispute arising under this Agreement will be referred to and decided by the Arbitrator.
10.2 The Arbitrator will be appointed by application to The Property Ombusman.
10.3 A party wishing to refer a dispute to the Arbitrator shall advise the other party of this intention in writing at any time during the term of this Agreement. The dispute must then be referred to the Arbitrator within seven (7) days of this intention being intimated.
10.4 The Arbitrator shall act impartially and be free to take the initiative in ascertaining the facts and the law. The Arbitrator must reach a decision within twenty eight (28) days of referral or such longer period as the parties may agree.
10.5 During the period of arbitration both parties must continue with their obligations as stated in this Agreement.
10.6 The decision of the Arbitrator is binding on both parties unless and until revised by legal proceedings or agreement by both parties.
11 WARRANTY
Both parties warrant their authority to enter into this Agreement and have obtained all necessary approvals to do so.
12 LIMITATION OF LIABILITY
Nothing in these Terms and Conditions shall exclude or limit the liability of the Agent for death or personal injury, however the Agent shall not be liable for any direct loss or damage suffered by the Client or any third party howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the sum insured under the professional indemnity insurance policy held by the Agent in the insurance year in which the Client’s claim is first notified.
13 INDEMNITY
The Client shall indemnify the Agent against all claims, costs and expenses which the Agent may incur and which arise directly or indirectly from the Client’s breach of any of its obligations under these Terms and Conditions.
14 MONEY LAUNDERING
You agree to provide Estateagentin with all information as may be required by Estateagentin in order to comply with any money laundering regulations
15 FORCE MAJEURE
Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.
16 ASSIGNMENT
The Client shall not be entitled to assign its rights or obligations or delegate its duties under this Agreement without the prior written consent of the Agent.
17 THIRD PARTY RIGHTS
Nothing in these Terms and Conditions intend to or confer any rights on a third party.
18 SEVERANCE
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.
19 WAIVER
The failure by either party to enforce at any time or for any period any one or more of the Terms and Conditions herein shall not be a waiver of them or of the right at any time subsequently to enforce all Terms and Conditions.
20 NOTICES
Any notice to be given by either party to the other may be served by email, fax, personal service or by post to the address of the other party given in the Application Form or such other address as such party may from time to time have communicated to the other in writing, and if sent by email shall unless the contrary is proved be deemed to be received on the day it was sent, if sent by fax shall be deemed to be served on receipt of an error free transmission report, if given by letter shall be deemed to have been served at the time at which the letter was delivered personally or if sent by post shall be deemed to have been delivered in the ordinary course of post.
21 ENTIRE AGREEMENT
These Terms and Conditions supersede any previous agreements, arrangements, documents or other undertakings either written or oral.
22 GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.
We indicate by proceeding to the payment processor that we accept the Terms and Conditions of this Agreement.
